100 days to return/exchange
At Dicci we want you to feel comfortable when shopping, so you have one hundred days to make your returns.
If you want to receive the return in money, you will be able to do it in the first 14 days after receiving the product.
All the returns and exchanges will be physically verified before being accepted. Make sure your products don’t have signs of use and still have their labels on.
Shipping costs cannot be returned and every additional shipping will be supported by the client.
If you need any more information about returns and exchanges, please contact our support firstname.lastname@example.org.
Shopping at DICCI is very simple. After registering as a customer, just click on the items to view their descriptions, select the desired color and size and add to cart. Finally click the "proceed to checkout” button and follow the steps.
If you are in Europe, you may not be charged from customs. For other non-European countries, due to different customs policies and import duties, DICCI has no control over possible costs that may be applied upon arrival of an order to the country of destination, not being possible to predict the exact amount of these fees. If in doubt you should contact your local customs office before placing your order to obtain information about the customs duties and their applicability.