FAQs

How do I buy at DICCI Online?

Comprar en DICCI es muy simple. Después de registrarse como cliente, simplemente haga clic en los artículos para ver sus descripciones, seleccione el color y el tamaño deseados y agréguelos al carrito. Finalmente, haga clic en el botón "continuar con el pago" y siga los pasos.

 

Can I buy online from anywhere in the world?

Actualmente, nuestra tienda online realiza envíos a todo el mundo. Sin embargo, los países fuera de Europa pueden tardar más en entregar debido al despacho de aduana.

 

Do I have to pay Custom Fees and Import Taxes?

If you are in Europe, you may not be charged from customs. For other non-European countries, due to different customs policies and import duties, DICCI has no control over possible costs that may be applied upon arrival of an order to the country of destination, not being possible to predict the exact amount of these fees. If in doubt you should contact your local customs office before placing your order to obtain information about the customs duties and their applicability.

 

How can I pay my order?

DICCI offers the following payment methods: ATM - Multibanco (Portuguese Cards), Credit Card, PayPal and MBway.

 

When will I receive my order?

Dispatch shouldn't take longer than 2 working days after the payment.

To addresses in Portugal and Spain the delivery is carried out the following working day after dispatch. For Islands is between 2 to 12 working days after dispatch.

The remaining countries in Europe within 3 to 7 working days after dispatch.

For countries outside Europe it will depend on your local customs clearance.

 

How can I subscribe DICCI Newsletter and receive special discounts?

Insert your email address in the footer of the home page menu.