Agate Pearl Necklace

Agate Pearl Necklace

45cm
€65,00
Skip to product information
Agate Pearl Necklace

Agate Pearl Necklace

Natural Stones

€65,00

The Agate Pearl Necklace combines natural stones, a pearl and 316L stainless steel. An 18g piece with a 1.6cm width and made to measure in Portugal, which joins the rustic to the refined in your looks.

4 left

30 DAYS TO EXCHANGE

Payment methods
  • American Express
  • Apple Pay
  • Bancontact
  • Google Pay
  • iDEAL Wero
  • Klarna
  • Maestro
  • Mastercard
  • Multibanco
  • Multibanco
  • PayPal
  • Shop Pay
  • Union Pay
  • USDC
  • Visa

The Agate Pearl Necklace is the perfect balance where rustic charm meets refined elegance. This piece combines the unique texture of agate stones with the luminous glow of a central pearl, resulting in a lightweight, eye-catching necklace designed to accompany you on any occasion without ever losing its luster.

Composition: Natural stones, pearl and 316L stainless steel.

Color: Multicolor

Width: 1.6 cm

Weight: ≅ 39 g

Handmade • Made to measure • Made in Portugal.

30 days to exchange

Return & Exchange Policy

Returns & Exchanges

Last updated: April 2026 · In accordance with EU consumer rights legislation

01

General conditions

#
In accordance with EU consumer rights legislation, you have the right to withdraw from your purchase within 14 days of receipt, without providing a reason.

To be eligible for a return or exchange, items must:

  • Be new and unused.
  • Be returned in their original packaging and as received.
  • Have a request submitted via the Dicci Returns & Exchanges online form.
  • Be shipped at the customer's responsibility.
  • For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.

Non-returnable items:

  • Used or damaged items
  • Items with damaged original packaging
  • Personalized items (e.g. engraved pieces or items made to order)
  • Limited or exclusive edition items (e.g. numbered pieces or items from discontinued collections)
  • Gift cards, gift wraps, earrings and underwear
02

How to submit a request

#
  • Access the Returns & Exchanges form on the Dicci website.
  • Enter your order number and email/contact.
  • Select the type of request (refund, exchange, store credit).
  • You will receive an email with detailed instructions for sending your item.
  • All shipping is the customer's responsibility. You may use any carrier of your choice, but we recommend tracked or insured shipping for items over 20€.
03

Return options

#
Method Details
In-store (Porto) Drop off your return directly at Dicci Store, Avenida da Boavista 641, 4100-127 Porto. Bring your order confirmation for a smooth process.
By mail Submit your request through the online form and ship the item to the address above. All shipping costs are the customer's responsibility. Dicci is not responsible for items lost or damaged in transit.
04

Available options

#
Option Description
Refund to original payment method Returned to the original payment source.
Refund by discount code Issued as a code to use on your next purchase.
Refund to store credit Added to your account balance for future orders.
Variant exchange Same item in a different color or size.
Exchange for another item Any other available product in the store.
All options are processed only after your request is approved.
05

Returns (refunds)

#
Detail
Deadline to request 14 days after receiving your order
Refund method Via the original payment method. Purchases made with vouchers, discount codes, or store credit are refunded via the same method.
Shipping costs Non-refundable
Processing time 3–5 business days after we receive and inspect the item
06

Late or missing refunds

#

If you haven't received your refund yet, please follow these steps before reaching out:

  • Check your bank account again.
  • Contact your credit card provider, it may take a few days for the refund to appear.
  • Contact your bank, as processing times can vary.
  • If you've done all of this and still haven't received your refund, contact us at hello@dicci.eu .
07

Exchanges

#
Type Description Deadline
Variant exchange Same item, different color or size 30 days after receiving your order
Exchange for another item Any other available product in the store
Store credit or discount code Equivalent to the item's value
08

Gifts

#
Situation How it works
Gift shipped directly to you You will receive store credit for the value of the returned item. To process your request, please provide the email address of the original purchaser for order verification, they will not be contacted or notified. The store credit will be issued to your email address.
Gift shipped to the purchaser The refund will be issued to the original purchaser.
09

Shipping & responsibility

#
  • Customers are responsible for all return shipping costs.
  • For items over 20€, we recommend tracked or insured shipping.
  • Dicci is not responsible for items lost or damaged in transit.
  • For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.
10

Warranties

#

All Dicci products are covered by a 2-year manufacturer's warranty against manufacturing defects.

Covered Not covered
Manufacturing defects Breakage or damage caused by misuse or accidents
Loss of the item
Normal wear and tear
To make a warranty claim, email us at hello@dicci.eu with the product details and photos. We'll guide you through the process.
11

FAQ

#
Do I need to submit a request before shipping the item?
Yes. All returns and exchanges must be requested online first. Items sent without an approved request may fall outside the eligible timeframe.
Can I combine items from different orders in a single shipment?
Yes, as long as each item has its own approved request.
How long does it take to process a refund or exchange?
Usually 3–5 business days after the item is received and inspected.
Can I exchange an online order in a Dicci store?
Yes, as long as the item meets all return and exchange conditions.

Need help?

If your situation isn't covered by this policy or you need additional support, reach out to us directly.

WhatsApp (Text only)
+1 (555) 876-8294
Email
hello@dicci.eu
Store
Avenida da Boavista 641, Porto
Care Guide

Care Guide - Natural Stone Jewelry

Every stone in your Dicci piece was chosen for its structural quality, not just its appearance. How long it lasts depends as much on how you care for it as on the material itself. This guide covers exactly the stones in our collection, nothing generic, nothing irrelevant.

Hand-Selected Natural Stones
Structural Quality
Exclusive Designs
Made in Porto

Know your stone

Not all natural stones behave the same way. Hardness, porosity, and sensitivity to chemicals vary significantly between materials. The table below maps every stone in our collection so you know exactly what you're working with.

Stone Type Main risks
Black Onyx Hard crystalline Mohs 7 Chemicals can dull the surface finish over time. Resistant to impact under normal use.
Green Agate Hard crystalline Mohs 7 Very durable. Avoid prolonged contact with cleaning products.
Tiger Eye Hard crystalline Mohs 7 Can fade with prolonged UV exposure. Keep away from direct sunlight for storage.
Dark Hematite Semi-hard Mohs 5–6 Contains iron, dry immediately after any contact with water to prevent oxidation.
Lapis Lazuli Semi-porous Mohs 5–6 Sensitive to acids, chemicals, and soaps. Wipe clean, never soak.
Howlite Porous Mohs 3.5 Absorbs products easily. No chemicals, no soaking. Handle gently, soft surface chips.
Lava Stone Highly porous Mohs 3–4 Volcanic origin. Absorbs everything, perfumes, oils, sweat. Wipe dry after every use.
Agalmatolite Very soft Mohs 2–3 Extremely soft. Avoid impacts, friction, water, and any product contact.
Pearl Organic Delicate Acids, including sweat, damage the surface. Wipe after each wear. Store separately.

What can damage your stones

Chemicals and body products

Perfumes, lotions, sunscreens, and soaps are the most common cause of damage. Porous stones like lava stone and howlite absorb them immediately and permanently. Lapis lazuli is particularly sensitive to acids, even mild soap can alter its surface over time. Always apply any product before putting on your jewelry, and let it fully dry first.

Water and humidity

Hard stones like onyx and agate handle brief contact with water well. Semi-porous and porous stones do not, lapis lazuli, howlite, lava stone, and agalmatolite should never be submerged. Hematite is especially sensitive: it contains iron, and prolonged moisture causes it to oxidize. If your bracelet gets wet, dry it immediately with a soft cloth.

Impact and friction

Soft stones chip and scratch easily. Agalmatolite (Mohs 2–3), howlite, and lava stone are vulnerable to even light impacts. Remove your jewelry before exercising, cooking, gardening, or any activity where contact with hard surfaces is likely.

Sunlight and heat

Tiger eye can fade with extended exposure to direct sunlight. Store all pieces in a dry, dark place away from windows and heat sources. Prolonged heat also degrades the elastic cord used in most of our stone bracelets.

How to clean

Hard stones - Onyx, Agate, Tiger Eye

Use a microfiber cloth or a soft-bristle brush with warm water and a single drop of mild, unscented soap. Gently clean the surface and dry thoroughly right away. Never leave submerged.

Semi-hard stones - Hematite, Lapis Lazuli

Clean with a soft cloth that is slightly damp, nothing more. For hematite, dry immediately after any moisture contact. For lapis lazuli, avoid all soaps and cleaning products: a dry cloth is enough for regular maintenance.

Porous stones - Lava Stone, Howlite, Agalmatolite

Only a dry soft cloth. These stones absorb moisture and any substance they come into contact with. After each wear, wipe with a dry cloth before storing. Never use water, soap, ultrasonic cleaners, or any cleaning product.

Pearls

Wipe with a dry, soft cloth after every single use. Sweat and acids from skin contact degrade the surface gradually. Never use water, cleaners, or ultrasonic devices. Store in a fabric pouch, separated from all other pieces.

How often

After each wear Dry cloth for all stones. Non-negotiable for porous stones and pearls.
Weekly Microfiber cloth on hard stones to maintain surface shine.
Monthly Warm water and mild soap only for onyx, agate, and tiger eye.

Storage

How you store your jewelry matters as much as how you wear it. Stones with different hardness levels will scratch each other on contact.

  • Use a jewelry box with padded, separate compartments. Agalmatolite and howlite are soft enough to be scratched by onyx or agate if stored together.
  • Pearls always go in a fabric pouch, away from every other piece.
  • Store in a dry place with a stable temperature. Avoid bathrooms and windows with direct sun exposure.
  • Lava stone: store in a sealed box if you live in a dry climate, extreme dryness can cause it to develop surface cracks over time.

If something goes wrong

The stone chipped or cracked

Keep any fragments and take the piece to a jeweler. Don't try to fix it at home. Soft stones like agalmatolite and howlite are more prone to this, some can be repolished without replacing the stone entirely.

The surface looks dull or discolored

On hard stones, shine usually returns with a gentle cleaning. On porous stones, discoloration from product absorption is often permanent, this is why prevention matters so much. A gemologist can tell you whether the damage is surface-level or has gone deeper into the stone.

Quick reference

Chemicals

Apply perfumes and lotions before putting on your jewelry, every single time.

Water

Hard stones handle brief contact. Porous stones and pearls, wipe dry immediately.

Cleaning

Dry cloth after every wear. Soap and water only for onyx, agate, and tiger eye.

Storage

Separate compartments. Pearls always isolated. Away from sun and heat.

Lava Stone

Absorbs everything. Dry cloth only. Never use any product.

Ready to find your next stone? Shop Natural Stone
Reviews

Other options:

You may also like