Help & Contact Us

We're here to help. We respond to all inquiries within 24 business hours (Mon–Fri).

Before reaching out, check our FAQ page — you may find your answer there.
WhatsApp
Text messages
Text only, no voice calls
Open WhatsApp →
Email
hello@dicci.eu
For detailed questions or documents
Send an email →
Have your order number ready, it helps us answer faster.
Instagram & Facebook
Send us a DM, we read those too
Instagram → Facebook →
Store Address
Dicci Lda,
Avenida da Boavista 641,
4100-127
Porto, Portugal
Mon–Fri 10:00–19:00 · Sat 11:00–18:00
View on map →
```