Double Cuban Chain 6mm
40cm
Sale price
€19,00
Regular price
€40,00
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Double Cuban Chain 6mm
Stainless Steel
Sale price
€19,00
Regular price
€40,00
100 DAYS TO EXCHANGE
Pickup available at Porto
Usually ready in 24 hours
Constructed from resilient stainless steel, this necklace is designed to withstand the test of time. The Double Cuban Chain necklace is a versatile addition to anyone´s jewelry collection, effortlessly complementing both casual and formal looks. Its unisex design and sleek golden tone allow it to be worn solo as a statement piece or layered with other jewelry for a more dynamic ensemble.
Material: Stainless Steel.
Width: 0.6 cm.
Weight:31.92 g.
Color: Golden.
30 days to exchange
Return & Exchange Policy
Returns & Exchanges
Last updated: April 2026 · In accordance with EU consumer rights legislation
On this page
In accordance with EU consumer rights legislation, you have the right to withdraw from your purchase within 14 days of receipt, without providing a reason.
To be eligible for a return or exchange, items must:
- Be new and unused.
- Be returned in their original packaging and as received.
- Have a request submitted via the Dicci Returns & Exchanges online form.
- Be shipped at the customer's responsibility.
- For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.
Non-returnable items:
- Used or damaged items
- Items with damaged original packaging
- Personalized items (e.g. engraved pieces or items made to order)
- Limited or exclusive edition items (e.g. numbered pieces or items from discontinued collections)
- Gift cards, gift wraps, earrings and underwear
- Access the Returns & Exchanges form on the Dicci website.
- Enter your order number and email/contact.
- Select the type of request (refund, exchange, store credit).
- You will receive an email with detailed instructions for sending your item.
- All shipping is the customer's responsibility. You may use any carrier of your choice, but we recommend tracked or insured shipping for items over 20€.
| Method | Details |
|---|---|
| In-store (Porto) | Drop off your return directly at Dicci Store, Avenida da Boavista 641, 4100-127 Porto. Bring your order confirmation for a smooth process. |
| By mail | Submit your request through the online form and ship the item to the address above. All shipping costs are the customer's responsibility. Dicci is not responsible for items lost or damaged in transit. |
| Option | Description |
|---|---|
| Refund to original payment method | Returned to the original payment source. |
| Refund by discount code | Issued as a code to use on your next purchase. |
| Refund to store credit | Added to your account balance for future orders. |
| Variant exchange | Same item in a different color or size. |
| Exchange for another item | Any other available product in the store. |
All options are processed only after your request is approved.
| Detail | |
|---|---|
| Deadline to request | 14 days after receiving your order |
| Refund method | Via the original payment method. Purchases made with vouchers, discount codes, or store credit are refunded via the same method. |
| Shipping costs | Non-refundable |
| Processing time | 3–5 business days after we receive and inspect the item |
If you haven't received your refund yet, please follow these steps before reaching out:
- Check your bank account again.
- Contact your credit card provider, it may take a few days for the refund to appear.
- Contact your bank, as processing times can vary.
- If you've done all of this and still haven't received your refund, contact us at hello@dicci.eu .
| Type | Description | Deadline |
|---|---|---|
| Variant exchange | Same item, different color or size | 30 days after receiving your order |
| Exchange for another item | Any other available product in the store | |
| Store credit or discount code | Equivalent to the item's value |
| Situation | How it works |
|---|---|
| Gift shipped directly to you | You will receive store credit for the value of the returned item. To process your request, please provide the email address of the original purchaser for order verification, they will not be contacted or notified. The store credit will be issued to your email address. |
| Gift shipped to the purchaser | The refund will be issued to the original purchaser. |
- Customers are responsible for all return shipping costs.
- For items over 20€, we recommend tracked or insured shipping.
- Dicci is not responsible for items lost or damaged in transit.
- For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.
All Dicci products are covered by a 2-year manufacturer's warranty against manufacturing defects.
| Covered | Not covered |
|---|---|
| Manufacturing defects | Breakage or damage caused by misuse or accidents Loss of the item Normal wear and tear |
To make a warranty claim, email us at hello@dicci.eu with the product details and photos. We'll guide you through the process.
Do I need to submit a request before shipping the item?
Yes. All returns and exchanges must be requested online first. Items sent without an approved request may fall outside the eligible timeframe.
Can I combine items from different orders in a single shipment?
Yes, as long as each item has its own approved request.
How long does it take to process a refund or exchange?
Usually 3–5 business days after the item is received and inspected.
Can I exchange an online order in a Dicci store?
Yes, as long as the item meets all return and exchange conditions.
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Need help?
If your situation isn't covered by this policy or you need additional support, reach out to us directly.
WhatsApp (Text only)
+1 (555) 876-8294
Email
hello@dicci.eu
Store
Avenida da Boavista 641, Porto
Care Guide
Size Guide - Necklaces
How to Choose the Perfect Necklace
To find your perfect fit, we suggest measuring around your neck or chest with a measuring tape. This will help you determine the most suitable length for you.
If you need a custom size, don’t hesitate to contact us.
Tip: If you already own other necklaces, measuring them directly is the easiest way to compare lengths.
Model in the image:: 1,75m
Step-by-Step Guide:
- Measure Your Neck – Use a measuring tape to measure around your neck where you’d normally wear the necklace.
- Compare with Other Necklaces – Measure your existing necklaces to see which length you prefer.
- Check Our Size Guide – The image below shows different necklace lengths and how they sit on the body.
- Need a Custom Size? – Contact us! We’ll be happy to help you find the perfect fit.
Tip: Shorter necklaces sit near the base of the neck, while longer ones fall over the chest. Use the image to see which style you like best!
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