emerald ring silver 925

Emerald Ring

9
€60,00
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emerald ring silver 925

Emerald Ring

Silver 925

€60,00
1 left

30 DAYS TO EXCHANGE

Payment methods
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A refined design that blends timeless elegance with modern simplicity. Crafted in high-quality 925 sterling silver, this ring features vibrant green and clear zirconias that add a subtle pop of color and brilliance. Perfect for everyday wear or to elevate a special occasion look. Discover how to preserve the beauty of your silver jewelry in our care guide.

Material: 925 Silver and Zirconia.

Size at top: 8 mm.

Color: Silver.

Portuguese silver hallmark.

Handmade - Made to measure - Made in Portugal.

30 days to exchange

Return & Exchange Policy

Returns & Exchanges

Last updated: April 2026 · In accordance with EU consumer rights legislation

01

General conditions

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In accordance with EU consumer rights legislation, you have the right to withdraw from your purchase within 14 days of receipt, without providing a reason.

To be eligible for a return or exchange, items must:

  • Be new and unused.
  • Be returned in their original packaging and as received.
  • Have a request submitted via the Dicci Returns & Exchanges online form.
  • Be shipped at the customer's responsibility.
  • For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.

Non-returnable items:

  • Used or damaged items
  • Items with damaged original packaging
  • Personalized items (e.g. engraved pieces or items made to order)
  • Limited or exclusive edition items (e.g. numbered pieces or items from discontinued collections)
  • Gift cards, gift wraps, earrings and underwear
02

How to submit a request

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  • Access the Returns & Exchanges form on the Dicci website.
  • Enter your order number and email/contact.
  • Select the type of request (refund, exchange, store credit).
  • You will receive an email with detailed instructions for sending your item.
  • All shipping is the customer's responsibility. You may use any carrier of your choice, but we recommend tracked or insured shipping for items over 20€.
03

Return options

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Method Details
In-store (Porto) Drop off your return directly at Dicci Store, Avenida da Boavista 641, 4100-127 Porto. Bring your order confirmation for a smooth process.
By mail Submit your request through the online form and ship the item to the address above. All shipping costs are the customer's responsibility. Dicci is not responsible for items lost or damaged in transit.
04

Available options

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Option Description
Refund to original payment method Returned to the original payment source.
Refund by discount code Issued as a code to use on your next purchase.
Refund to store credit Added to your account balance for future orders.
Variant exchange Same item in a different color or size.
Exchange for another item Any other available product in the store.
All options are processed only after your request is approved.
05

Returns (refunds)

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Detail
Deadline to request 14 days after receiving your order
Refund method Via the original payment method. Purchases made with vouchers, discount codes, or store credit are refunded via the same method.
Shipping costs Non-refundable
Processing time 3–5 business days after we receive and inspect the item
06

Late or missing refunds

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If you haven't received your refund yet, please follow these steps before reaching out:

  • Check your bank account again.
  • Contact your credit card provider, it may take a few days for the refund to appear.
  • Contact your bank, as processing times can vary.
  • If you've done all of this and still haven't received your refund, contact us at hello@dicci.eu .
07

Exchanges

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Type Description Deadline
Variant exchange Same item, different color or size 30 days after receiving your order
Exchange for another item Any other available product in the store
Store credit or discount code Equivalent to the item's value
08

Gifts

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Situation How it works
Gift shipped directly to you You will receive store credit for the value of the returned item. To process your request, please provide the email address of the original purchaser for order verification, they will not be contacted or notified. The store credit will be issued to your email address.
Gift shipped to the purchaser The refund will be issued to the original purchaser.
09

Shipping & responsibility

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  • Customers are responsible for all return shipping costs.
  • For items over 20€, we recommend tracked or insured shipping.
  • Dicci is not responsible for items lost or damaged in transit.
  • For shipments outside Europe, we recommend using DDP (Delivery Duties Paid) to avoid delays or extra fees.
10

Warranties

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All Dicci products are covered by a 2-year manufacturer's warranty against manufacturing defects.

Covered Not covered
Manufacturing defects Breakage or damage caused by misuse or accidents
Loss of the item
Normal wear and tear
To make a warranty claim, email us at hello@dicci.eu with the product details and photos. We'll guide you through the process.
11

FAQ

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Do I need to submit a request before shipping the item?
Yes. All returns and exchanges must be requested online first. Items sent without an approved request may fall outside the eligible timeframe.
Can I combine items from different orders in a single shipment?
Yes, as long as each item has its own approved request.
How long does it take to process a refund or exchange?
Usually 3–5 business days after the item is received and inspected.
Can I exchange an online order in a Dicci store?
Yes, as long as the item meets all return and exchange conditions.

Need help?

If your situation isn't covered by this policy or you need additional support, reach out to us directly.

WhatsApp (Text only)
+1 (555) 876-8294
Email
hello@dicci.eu
Store
Avenida da Boavista 641, Porto
Care Guide

Care Guide - 925 Sterling Silver Jewelry

Every Dicci piece is crafted in 925 Sterling Silver, certified with the official Portuguese hallmark, a guarantee of authenticity and quality. This guide helps you protect that investment and keep your jewelry looking exactly as it did on day one.

925 Sterling Silver
Portuguese Hallmark
Exclusive Designs
Polished & Brushed Finishes

About 925 Sterling Silver

Sterling Silver is composed of 92.5% pure silver and 7.5% other metals, usually copper, to give the alloy the hardness needed for everyday wear. Pure silver is too soft to hold its shape as jewelry, making 925 the highest-quality silver standard used in fine jewelry worldwide.

All Dicci pieces carry the official Portuguese hallmark, an independent government certification confirming the silver content of every piece we produce. You won't find our designs anywhere else, each one is created exclusively for Dicci, available in polished and brushed finishes to suit different aesthetics.

Sterling Silver will naturally tarnish over time as the alloy reacts with air, moisture, and skin. This is normal, not a defect. With the right care, restoring its shine takes less than a minute.

How to Prevent Tarnish

Daily wear & water

  • Remove your jewelry before showering. If you forget, dry it thoroughly straight afterward with a soft cloth.
  • Pure water alone is harmless to silver, but most tap water contains chlorine and minerals that can accelerate dulling over time.
  • Your skin's pH and sweat composition also affect how quickly tarnish develops, some people notice it sooner than others. This is completely normal.

Pools, hot tubs & hot springs

  • Pool & hot tub water: chlorine is particularly aggressive. Rinse your jewelry under clean water immediately after any exposure.
  • Natural hot springs: sulfur compounds react strongly with silver. Avoid immersion unless you specifically want the dark oxidized look.

Perfumes, lotions & chemicals

  • Always apply perfumes, moisturizers, sunscreen, and hair products before putting on your jewelry. Let them dry first.
  • Remove your pieces before using household cleaning products, hand sanitizers, or bleach-based solutions.
Tip: The rule of thumb is last on, first off, jewelry goes on after your routine is done, and comes off before any cleaning, swimming, or intense physical activity.

Cleaning & Storage

Cleaning

  • Clean your pieces daily or at least once a week, especially if you sweat a lot or wear them during physical activity.
  • Use purified or distilled water and a soft microfiber cloth. A small drop of mild, unscented soap can be used for more stubborn buildup.
  • Dry completely before storing or wearing again. Moisture left on silver speeds up tarnish.
  • Flat, smooth surfaces (like polished pendants) tarnish more slowly than pieces with intricate or textured surfaces.

Storage

  • Store each piece separately to prevent scratches, particularly important for polished finishes.
  • Choose a dark, cool, and dry environment. Humidity and light accelerate oxidation.
  • For chains and adjustable necklaces, fasten the clasp on the last hole before storing to prevent tangling and mechanical wear.
  • Small anti-tarnish strips inside a sealed pouch or box are an easy upgrade for long-term storage.

Adjustable Jewelry

Adjustable rings, bracelets, and cuffs are inherently more delicate at the bend point. Always open and close them slowly and gently, using both hands when possible. Avoid frequent resizing, repeated bending at the same point weakens the metal over time and can lead to cracking. Find your size and leave it there.

Quick Reference

Tarnish

Normal and expected. Not a defect, it restores easily with a soft cloth.

Water

Tap water can dull silver over time. Prefer purified water for cleaning.

Chemicals

Perfumes, chlorine, and cleaning products all accelerate oxidation.

Storage

Dark, dry, separate. A sealed pouch is better than an open tray.

Cleaning

Soft cloth + purified water, weekly minimum. Dry completely after.

Adjustable pieces

Resize slowly and infrequently. Repeated bending weakens the metal.

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